Define the branded experience
Agree the supported branding scope, customer-facing language and approved use of product names. Review each requested surface rather than assuming every application, email or domain can be customised.
Explore an agreed white-label or co-branded Fleetly delivery model that combines your customer proposition with connected fleet software.
Discuss this programmeA branded experience is more than a logo. Customers need a consistent identity across the service, onboarding, communication and support. A white-label assessment should define the surfaces that can be branded, the responsibilities you will own and the operational model behind the customer promise.
Agree the supported branding scope, customer-facing language and approved use of product names. Review each requested surface rather than assuming every application, email or domain can be customised.
Decide how customers subscribe, receive onboarding and obtain help. Keep your commercial offer aligned with the platform features and support arrangements actually included.
Assign administrators, customer account responsibilities and escalation routes. Define who approves access and configuration changes throughout the customer lifecycle.
Agree how product updates, interface changes and support notices reach your team and customers. A branded service needs an ongoing communications process, not only a launch configuration.
Use this proposed responsibility model to shape the discussion. Final obligations and service levels are defined in the agreement.
Supply approved brand assets and customer-facing requirements.
Assess the requested branding and configuration scope.
Supported surfaces, domains and brand-use permissions.
Define the offer, onboarding and customer communications.
Provide the agreed platform service and enablement.
Contracting, billing, account lifecycle and data responsibilities.
Own the agreed customer support and administrative tasks.
Provide agreed platform escalation and change information.
Support coverage, access controls and release communications.
Select a stage to explore the onboarding approach.
Describe your audience, brand proposition and the service responsibilities you intend to own.
Describe your audience, brand proposition and the service responsibilities you intend to own.
Review the requested branded surfaces, customer journeys and technical scope.
Test the agreed configuration, permissions, onboarding and support paths.
Confirm commercial terms and change communications before bringing customers onto the service.
Use this checklist to prepare a useful introduction. You can start a conversation even if some items are still to be discussed.
A preparation aid, not partner approval. Selections stay in this page session.
Or email uk@intelexsystems.com.
Do not assume universal customisation. The supported branding scope is assessed and recorded for the agreed delivery model.
Branding and service delivery are distinct from software ownership. Rights and permitted use are defined in the agreement.
Include domain requirements in the assessment so technical feasibility, configuration and ownership can be confirmed.
Agree an information flow from Fleetly to your team and from your team to customers, including ownership of release and support communications.
Programme participation, product access, branding permissions, commercial arrangements and service responsibilities are confirmed for each relationship. These pages do not establish a partner appointment or guarantee commercial outcomes.