Prepare before the visit
Confirm the vehicle, site access, approved equipment and scope of work. Check that the necessary parts, instructions and customer contacts are available before scheduling attendance.
Support Fleetly customers with agreed installation, commissioning and service responsibilities across compatible vehicle technology.
Discuss this programmeGood field delivery protects the quality of everything that follows. A device appearing online does not prove that every camera is correctly aligned, each input behaves as expected or the vehicle is mapped accurately. A structured commissioning record gives the customer, installer and support team a common basis for acceptance and future diagnosis.
Confirm the vehicle, site access, approved equipment and scope of work. Check that the necessary parts, instructions and customer contacts are available before scheduling attendance.
Validate supported functions against the agreed design: identity, power behaviour, reporting, camera channels, timestamps and relevant sensor inputs. Record exceptions rather than passing a partially working system as complete.
Capture installation details, configuration and test results through the approved process. Keep passwords and other secrets out of ordinary job notes and photographs.
When a fault occurs, combine remote evidence with the field task. Record what was changed, retest affected functions and confirm who owns remaining issues.
Use this proposed responsibility model to shape the discussion. Final obligations and service levels are defined in the agreement.
Confirm local capacity, access, parts and authorised work.
Provide agreed platform and product coordination.
Scheduling, travel, equipment supply and visit scope.
Complete the agreed checks and record evidence.
Support platform mapping and technical validation as agreed.
Acceptance checklist, failed tests and sign-off authority.
Diagnose and repair within the agreed field scope.
Investigate platform or integration issues as agreed.
Warranty, labour, revisit approval and escalation ownership.
Select a stage to explore the onboarding approach.
Describe your locations, equipment experience and available capacity.
Describe your locations, equipment experience and available capacity.
Confirm instructions, responsibilities and acceptance evidence for the selected solution.
Complete the agreed tests and identify any unresolved exceptions.
Confirm acceptance, support contacts and the record of work completed.
Use this checklist to prepare a useful introduction. You can start a conversation even if some items are still to be discussed.
A preparation aid, not partner approval. Selections stay in this page session.
Or email uk@intelexsystems.com.
No. Capabilities, product requirements and the proposed service relationship must be reviewed and agreed.
Equipment supply, stock, replacement and return arrangements are defined for the delivery model.
Labour, warranty and revisit arrangements should be documented commercially. No standard payment or reimbursement promise is made here.
Vehicle and device identities, the approved configuration, test results, appropriate installation evidence and a clear list of outstanding issues.
Programme participation, product access, branding permissions, commercial arrangements and service responsibilities are confirmed for each relationship. These pages do not establish a partner appointment or guarantee commercial outcomes.