Help Centre
Practical answers for everyday fleet operations
3 resources
Help articleTracking
Why is a vehicle showing offline?
A safe sequence for distinguishing stale data from a device fault.
3 min readRead help article
Help articleSafety
How to prepare a video retrieval request
Reduce delays by collecting the exact time, vehicle and camera details.
3 min readRead help article
Help articleOperations
What to do when the wrong driver is assigned
Investigate identity mismatches without losing the original history.
3 min readRead help article
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Have your vehicle or device identifier, issue time and timezone ready. Existing customers should use their agreed Fleetly or reseller support channel.
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