Map
Identify critical services and dependencies.
Platform Reliability
Plan for dependable operations, including disruption.
Assess the full path from the vehicle to the person making the decision, with clear service expectations and recovery arrangements.
Configured around your vehicles, drivers and operation
Platform Reliability01 02 03 04 Implementation approach · confirm your service scope
Availability and data freshness are different
Agree
Set service and support expectations in writing.
Exercise
Test fallback and restoration scenarios.
Improve
Review incidents and address repeat causes.
Clear operational scope
Configuration-led implementation
Practical fleet guidance
Connected by design
Availability and data freshness are different
A platform can be reachable while a vehicle has no mobile coverage. Equally, a device can hold useful data while an application or integration is unavailable. Your operating plan should distinguish these cases so teams understand when information may be incomplete.
Uptime percentages, 24/7 support, automatic failover and recovery targets are not guaranteed on this page. Confirm the applicable service agreement, architecture and support arrangements before relying on them.
Core capabilities
What to consider for your fleet.
Explore the operational requirements and confirm the scope for your selected Fleetly service.
Device and connectivity
Review power, mobile coverage, device health and any supported buffering behaviour. Agree how staff identify a stale location or missing event.
Application availability
Define the service being measured, the measurement window and any exclusions. A marketing uptime percentage is not a substitute for an agreed SLA.
Recovery planning
Ask about backup scope, restore testing and dependencies. Recovery time (RTO) and acceptable data loss (RPO) are separate targets.
Incident communication
Agree support hours, contact routes, severity definitions and update expectations. Keep a fallback process for essential fleet tasks.
A practical approach
Agree the scope. Validate it with your fleet.
Use your vehicles, devices, users and operating scenarios to check the proposed solution before rollout.
01Map
02Agree
03Exercise
04Improve
How it works
A clear path from connection to improvement.
Fleetly makes sophisticated fleet technology usable by connecting each signal to a decision, an owner and an outcome.
Map
Identify critical services and dependencies.
Agree
Set service and support expectations in writing.
Exercise
Test fallback and restoration scenarios.
Improve
Review incidents and address repeat causes.
Built for operational reality
Keep the fleet moving when information is delayed
For dispatch, define who checks with the driver if location is stale. For defects, provide a way to escalate urgent issues when the app is unavailable. For evidence, establish how local device storage and retention behave.
Backup availability, disaster recovery and high availability are different capabilities. Ask Fleetly to explain the architecture and tested recovery arrangements applicable to your deployment.
Explore the open Fleetly ecosystemFrequently asked questions
Clear answers for a confident fleet decision.
Talk to Fleetly for a solution assessment based on your vehicles, devices, operating model and required outcomes.
Does Fleetly guarantee a specific uptime?+
Any binding availability commitment must be stated in your service agreement. This page does not publish an unverified uptime guarantee.
Will data always upload after coverage returns?+
That depends on device storage, configuration and connectivity. Verify buffering limits and recovery behaviour for your hardware.
Move forward with Fleetly
See how one connected platform fits your fleet.
We will focus the demonstration on your vehicles, risks, workflows and existing technology.